Manage existing customers and find new ones, prepare contracts and documents related to import-export, assess customer needs and analyze the market.
Take care of both existing customers and seek new ones, prepare various contracts between the company and customers, as well as manage documentation for both import and export and international transportation.
Assess customer needs and analyze the market to identify possibilities for expanding shipping services both domestically and internationally.
Continuously monitor customer satisfaction to maintain good relationships and resolve any issues that may arise, coordinating with the team and making phone calls to provide effective customer service.
Prepare annual sales plans and budgets, control and monitor performance to achieve the set targets.
Prepare quotations as per customer requests, including answering customer inquiries and other related matters.